Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Estara collects, uses, stores, and protects your personal information when you visit our website or place an order.

Information We Collect

When you place an order or contact us, we may collect:

  • Full Name

  • Mobile Number

  • Email Address (if provided)

  • Delivery Address

  • Order Information

  • Payment Information (where applicable)

We may also collect basic website usage data such as your browser type, device information, and pages visited to improve your shopping experience.

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Contact you regarding your order or delivery.

  • Provide customer support.

  • Improve our products and services.

  • Send promotional offers or updates (only when applicable).

Information Security

We take reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system can guarantee complete security.

Sharing Your Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third-party service providers such as courier companies and payment partners when necessary to process your order.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website traffic.

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and analytics tools. We are not responsible for the privacy practices of these external services.

Data Retention

We retain your information only for as long as necessary to fulfill your orders, provide customer support, comply with legal obligations, and maintain business records.

Your Rights

You may request to:

  • Access your personal information.

  • Update or correct your information.

  • Request deletion of your personal data where legally applicable.

  • Contact us regarding any privacy-related concerns.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective immediately upon posting.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our WhatsApp, or Facebook page.